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British Columbia hits one million virtual video health visits

Adrian Dix, Minister of Health (Photo credit:
Adrian Dix, Minister of Health (Photo credit:

VIRTUAL health visits are not new to British Columbia, but once the COVID-19 pandemic hit, the number of virtual visits by video shot up from 1,500 to 20,000 per week. The province has reached an impressive milestone: more than one million virtual health visits, according to the Provincial Health Services Authority (PHSA).

In a recent survey conducted by PHSA and its partners, patients gave virtual visits high praise. Patients felt that virtual visits by video made it easier and faster to access care, allowed the inclusion of family members, and saved them travel time and travel costs.

The milestone reflects data gathered from all B.C. health authorities (First Nations Health, Vancouver Coastal Health, Fraser Health, Northern Health, Island Health, Providence Health Care and Interior Health), Doctors of BC and the Rural Coordination Centre of BC (RCCbc).

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